Privacy Policy

Effective date: 1 January 2026  |  Last updated: 15 May 2026

1. Introduction

Samdhyan Transport Pty Ltd (ABN 98 697 735 998) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with our website at samdhyantransportpty.site or engage our transport and logistics services.

2. What Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Full name, email address, and contact details provided through our contact form or email correspondence
• Business name, delivery addresses, and billing information related to freight and logistics services
• Communication records between you and Samdhyan Transport Pty Ltd
• Any other information you voluntarily provide to us

2.2 Sensitive Information

We do not intentionally collect sensitive information as defined by the Privacy Act 1988. If you provide sensitive information voluntarily, we will only use it with your express consent or as required by law.

2.3 Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type, device type, and operating system
• IP address and general geographic location (city/region level only)
• Pages visited, time spent, and referring URLs
• Other anonymised technical data necessary for website operation

3. How We Collect Information

We collect personal information through the following means:

• Directly from you — when you complete a contact form, send an email to [email protected], request a quote, or engage our services
• Automatically — through cookies and similar technologies when you browse our website (see Section 7)
• From third parties — where relevant and lawful, from business partners, contractors, or government agencies involved in the delivery of our transport services

4. How We Use Your Information

We use your personal information for the following purposes (in accordance with APP 6):

• Providing, managing, and improving our transport and logistics services
• Processing enquiries, quotes, bookings, and service requests
• Communicating with you about your consignments, deliveries, and account matters
• Fulfilling legal and regulatory obligations, including transport and safety regulations
• Improving our website, services, and customer experience
• Managing business operations, including accounting and record-keeping

5. Disclosure of Information

We may disclose your personal information to:

• Third-party service providers engaged to deliver transport, warehousing, or logistics services on our behalf, subject to contractual confidentiality obligations
• Government agencies, regulators, or law enforcement bodies where required or authorised by law
• Professional advisers such as accountants or lawyers in the course of providing professional services to us

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security and Storage

In accordance with APP 11, we take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include:

• Secure storage of electronic records with appropriate access controls
• Restricting access to personal information to authorised personnel only
• Regularly reviewing our information handling practices

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal information is no longer needed, we will securely destroy or de-identify it.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors interact with our website.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website but will not prevent you from accessing our core content.

We do not use cookies for advertising or cross-site tracking purposes.

8. Your Rights Under the Privacy Act

Under the Australian Privacy Principles, you have the right to:

• Access — request access to the personal information we hold about you (APP 12)
• Correction — request correction of any inaccurate, incomplete, or out-of-date personal information (APP 13)
• Complaint — make a complaint if you believe we have breached the Privacy Act 1988 or the APPs (APP 15)

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days.

9. Complaints

If you wish to make a complaint about how we have handled your personal information, please contact us at:

Samdhyan Transport Pty Ltd
Email: [email protected]
State: WA  |  Postcode: 6069

We will acknowledge your complaint promptly and aim to resolve it within 30 business days. If you are dissatisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

For any questions or concerns about this Privacy Policy or our data handling practices, please contact:

Samdhyan Transport Pty Ltd
ABN: 98 697 735 998
ACN: 697 735 998
Email: [email protected]
Website: samdhyantransportpty.site
State: WA  |  Postcode: 6069